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Showing posts from February, 2019

Health Ombud reviews complaint against Groote Schuur Hospital and WC Health Department

Here is the shortened, edited version of the letter I wrote to the national health ombud Office of Health Standards Compliance (OHSC) on 4 February 2019 motivating why they should take over the investigation of my mother's case (see elsewhere in this blog). The complete letter can be found here . I wrote to them because the Health Professions Council of South Africa has not contacted me about their investigation into accused doctors more than a year after I laid complaints and after saying they would by December 2018 (see here ).   The OHSC's mission and mandate  is "ensuring quality and safety in healthcare" and "investigating complaints relating to the national health system".  My late request for them to review the case and particularly Groote Schuur Hospital's and Western Cape Health Department's conduct and role comes after I copied them my last email to HPCSA on January 15 requesting an update to which the HPCSA still hasn't responded...